Terms and Conditions

By continuing to view this website, or by placing an order for products, you verify that you agree to abide by all the below terms and conditions. This site is designed for use by Australian residents over the age of 18 years, your use of this site is governed by the laws of Victoria, Australia. I confirm that I am over the age of 18 years.

CLIENT’S AGE STATEMENT

Under the Liquor Control Reform Act 1998 it is an offence : To supply alcohol to a person under the age of 18 years (Penalty exceeds $17,000). For a person under the age of 18 years to purchase or receive liquor (Penalty exceeds $700). By placing your order you acknowledge this and guarantee that you are over the age of 18 years old.

DELIVERY

Delivery is usually by Australia Post to your nominated delivery address. If no one over the age of 18 is available to sign for the delivery, then Australia Post will leave an “undelivered postal item card” in your letter box. Please take this card to your local post office to collect your delivery. Please note we only deliver within Australia.  See further details under the delivery tab at the bottom of the page.

AVAILABILITY of PRODUCT

Although we endeavor to keep our web site up to date regarding availability of stock, we cannot guarantee that product advertised on our website is always available, due to clients orders arriving 24 hours a day. If we cannot immediately supply your order we will contact you, and if we cannot offer you a suitable replacement, we will immediately refund your purchase.

CANCELLATION of ORDER

You may cancel your order at any time by emailing us BEFORE we dispatch your order, in this instance a full refund will be made. Orders cannot be cancelled after they are dispatched from us to you.

DAMAGED GOODS

If your goods are received damaged, please contact us immediately telling us exactly what the damage is. Do not open bottles if damaged. Attach a photo of the damage in an email to us. Do not return damaged goods to us unless we instruct you to do so in writing (email or letter).

Damaged goods received by you will normally be fully refunded or replaced, but you must inform us immediately that you receive your delivery. Your satisfaction with our service is extremely important to us, if for any reason you believe we have not lived up to the best possible level of care, please let us know.

PRICE

Prices are in Australian dollars and include 10% GST. Additional delivery charges may apply, please refer to the “Delivery” page for details. It is occasionally possible that the stated price is incorrect, if that happens, we will contact you and will not send your order until you have confirmed with us that you are happy with the new price.

PAYMENT

Payment can be made by Visa or Mastercard Credit or Debit cards, your PayPal account, or by direct deposit to our CBA bank account.

DISCLAIMERS

Photos shown are indicative of products available for purchase, but may not be exactly as finally delivered, they are for illustration purposes.

Information contained in the website is believed to be accurate but no representation as to its accuracy is expressed or implied.

Links to other internet sites shown on our web site: the content of these sites is beyond our control, and we will not be held liable in any way, for any loss or damage arising from your use of these web sites.

“Errors and Omissions Excepted” simply means that, while care is taken to make sure that all relevant information is present and correct, there may still be errors on this website. If you find an error or omission, please let us know, and we will correct it as soon as possible.

To the extent permitted by law, any photo, typographical, clerical or other error or omission in information, quotation, price, acceptance or offer, invoice or other documents or information issued by Single Malt Whisky shall be subject to correction without liability on the part of Single Malt Whisky P/L.

COPYRIGHT

All content on this site is copyright.

COMMUNICATION

When we communicate with you it will usually be by email, you agree that an email will be binding in the same way as a signed and dated letter sent by mail.

Single Malt Whisky Pty Ltd supports responsible drinking… Taste, Nose and Enjoy – don’t over indulge !